Resolved -
The VerticalResponse Classic API service is available. This concludes our maintenance period.
Jan 21, 17:48 UTC
Update -
Normal operation has resumed for web access and email delivery. The API remains under maintenance, Engineering is engaged in restoring customer access.
Jan 21, 05:24 UTC
Update -
The planned modifications of the maintenance have been completed. The application is being internally tested and will be made available as soon as possible.
Jan 21, 01:21 UTC
Update -
The scheduled maintenance has required more time than planned. The maintenance window will need to be extended to 8pm EST.
Jan 20, 22:15 UTC
Update -
Maintenance will continue for at least the next two hours.
Jan 20, 18:46 UTC
Update -
Maintenance is still underway
Jan 20, 13:05 UTC
Investigating -
Due to scheduled maintenance, the platform will be unavailable on Friday, January 20th, 2023 beginning at 4:00 am EST. We expect this maintenance window to close at 4:00 pm EST.
During this period we will be improving network connectivity and routing, as well as replacing some legacy hardware.
Should you have questions, please contact our customer service team for assistance.
We thank you for your continued business and apologize for any inconvenience caused by this necessary maintenance period.
Kind Regards,
VerticalResponse
Jan 20, 09:00 UTC