All Systems Operational
Vertical Response (VR2) Operational
90 days ago
99.94 % uptime
Today
Website Operational
90 days ago
99.93 % uptime
Today
Email Campaigns Operational
90 days ago
100.0 % uptime
Today
Email Automations Operational
90 days ago
99.93 % uptime
Today
Landing Pages Operational
90 days ago
99.93 % uptime
Today
Third-Party Integrations Operational
90 days ago
99.93 % uptime
Today
API Operational
90 days ago
99.93 % uptime
Today
Salesforce Plugin Operational
90 days ago
99.93 % uptime
Today
Vertical Response (Classic) Operational
90 days ago
99.98 % uptime
Today
Website Operational
90 days ago
99.97 % uptime
Today
Email Campaigns Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 30, 2023

No incidents reported today.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Resolved - All campaigns have been released.
Jan 24, 00:54 UTC
Investigating - Queued campaigns from the weekend are being sent as quickly as possible, while still optimizing for delivery
Jan 23, 15:37 UTC
Jan 23, 2023
Jan 22, 2023

No incidents reported.

Jan 21, 2023
Resolved - The VerticalResponse Classic API service is available. This concludes our maintenance period.
Jan 21, 17:48 UTC
Update - Normal operation has resumed for web access and email delivery. The API remains under maintenance, Engineering is engaged in restoring customer access.
Jan 21, 05:24 UTC
Update - The planned modifications of the maintenance have been completed. The application is being internally tested and will be made available as soon as possible.
Jan 21, 01:21 UTC
Update - The scheduled maintenance has required more time than planned. The maintenance window will need to be extended to 8pm EST.
Jan 20, 22:15 UTC
Update - Maintenance will continue for at least the next two hours.
Jan 20, 18:46 UTC
Update - Maintenance is still underway
Jan 20, 13:05 UTC
Investigating - Due to scheduled maintenance, the platform will be unavailable on Friday, January 20th, 2023 beginning at 4:00 am EST. We expect this maintenance window to close at 4:00 pm EST.

During this period we will be improving network connectivity and routing, as well as replacing some legacy hardware.

Should you have questions, please contact our customer service team for assistance.

We thank you for your continued business and apologize for any inconvenience caused by this necessary maintenance period.

Kind Regards,
VerticalResponse

Jan 20, 09:00 UTC
Jan 20, 2023
Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.